The Bank of East Asia

Personal Banking

BEA UK MyCard app

BEA UK MyCard app is available to download now from Apple App Store or Google Play*. To enrol, please download the app from the respective app stores and follow the on-screen enrolment process.

Read on for more information, including the ‘’3D Secure’’ function that will provide you with greater security when you shop online. This function will be available from 10 February 2020.

*Apple is a trademark of Apple Inc. Google Play is a trade mark of Google Inc. 

 Greater online security for your shopping

You can enjoy great convenience of using the BEAUK VISA Debit Card, now with added security for your online purchases with the launch of the BEA UK MyCard app.

✔ Fast and secure login

Fast and secure login with biometric authentication or your personal code

✔ View card balance and recent card transactions

View the latest balance of your card and the spending within the last three months, including details of transactions that are still being processed and not yet shown on your account balance.

✔ Easy card activation

With a few tabs on your mobile and you are good to go.

✔ Peace of mind in your online purchases

Keeping your online shopping secure is our priority. When you shop at an online merchandiser that adopts the same protocol as Visa Inc. (i.e. ‘’ 3D Secure’’), your mobile phone will receive a notification for you to validate the transaction details. This means your purchase is protected with an extra layer of security.

Getting Started

Our BEAUK My Card app is available on both App Store and Google Play. Scan either of the following icons and go straight to app download:

 IOS Android 
 (IOS)  (Android)

(Terms and conditions apply and you must be a BEAUK VISA Debit Card holder to be able to use the BEA UK MyCard app)

Activate your app

Activating your app is easy. If you are a BEAUK VISA Debit Card user and have your mobile number registered with BEAUK, follow the instruction you see on your device screen.

Here are the steps:

    1. Enter your date of birth and mobile number that matches with our records.
    2. The app will generate a secure reference on screen.
    3. Contact our service hotline on +44 (0)20 7208 3818 and quote the secure reference generated. Once we confirm your verification please ensure you click “confirm verification” on your device.
    4. Your mobile phone will then receive an activation code which is a One-Time Passcode in the form of a text message.
After completing the above steps, you may start using the app and create your personal code or set up biometric authentication (e.g. fingerprint Face ID) for future login.
 

Verifying Transactions

When you shop at a Visa Secure participating retailer, your mobile phone will receive a push notification and you will be asked to validate the payment using the new app.

 

 Notification on locked screen  Log in and vertify  Use PIN OR   biometrics (fingerprint/face ID)  Payment done on the app
                 

Important information

  1. Terms and conditions apply. You must be a BEAUK VISA Debit Card holder to be able to use the BEA UK MyCard app.
  2. Apple is a trademark of Apple Inc. Google Play is a trade mark of Google Inc.
  3. Compatible with devices running iOS 10.0 and above, and Android 6.0 and above.

  

How to Contact Us

   
General Card Enquiries   Lost or Stolen Cards
Call +44(0)20 7208 3818   Call +44(0)20 7208 3809
Lines are open 9am to 5pm Monday to Friday, except Bank Holidays   Lines are open 24 hours a day, 7 days a week
     
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