The Bank of East Asia

Personal Banking

Personal Cyberbanking

Cyberbanking is the online banking service offered by BEA that allows you to access your accounts anytime, anywhere.

Cyberbanking is free and is available to all of our personal customers. You will be able to access all solely and jointly owned accounts.

We are committed to making your internet experience as safe as possible. Cyberbanking employs the latest security technology to ensure that your personal information and privacy is protected. All information sent between your browser and our bank over the internet is encrypted.


Scope of Services:

  • View account balances and past transaction activity
  • View/download statements issued from January 2021 onwards
  • View a summary of deposit contracts held
  • Create new deposit contracts or amend existing fixed deposit maturity instruction
  • Transfer funds between accounts held in your name
  • Exchange money from one currency account to another
  • Make domestic payments to pre-registered UK bank accounts
  • Make overseas payments to pre-registered accounts held outside UK *
  • Make express remittances to pre-registered BEA HK accounts *
  • View a summary of direct debit instructions
  • Order cheque books, paying-in books, and certificates of deposit interest
  • Make account-related or other enquiries

*Charges apply


Mobile Banking

If you are a Personal Cyberbanking customer, you can register for Mobile Banking in Personal Cyberbanking and enjoy the following services via your mobile device:

  • Check your latest balances
  • View recent transactions
  • Transfer funds between your own accounts
  • Make domestic payments to pre-registered payees