The Bank of East Asia

Help and Support

Accessibility – Accessing our products and services at our branches, by phone and online


In-branch You are welcome to visit our branches during our opening hours (Monday to Friday, 9:30 am to 4:00 pm. We are closed on Saturdays, Sundays and bank holidays). Our branch location can be found here.
  We are happy to arrange an appointment with you in private and arrange a quiet meeting room at one of our branches if you prefer.
By Phone Alternatively, feel free to call us on +44 (0)20 7734 3434. Our lines are open from Monday to Friday, 9:00 am to 5:00 pm.
Online BEAUK Cyberbanking and Mobile Banking offer a variety of services. Click here for Personal Cyberbanking and here for Corporate Cyberbanking). To apply to use these, please call us on +44 (0)20 7208 7090 during business hours.
Fees and Charges Our Fees and Charges (as well as Terms and Conditions) are transparent and accessible on this webpage and at our branches. For your ease of reference, quick links to the Bank Charges and General Terms and Conditions are appended below: