The Bank of East Asia

Help and Support

Financial Worries

Money can be a sensitive subject and can sometimes cause worries and stress. Circumstances may change so quickly that it can affect a person’s income and lead to worries about the repayment of mortgages or loans.

Our staff are well trained to discuss your financial worries with you. Call us on +44 (0)20 7734 3434. Our lines are open from Monday to Friday, 9:00 am to 5:00 pm. We will handle your enquiries and information provided with care and adhere strictly to the principle of confidentiality.

If you are concerned about your existing mortgage with us (e.g. due to loss of income, over-indebtedness, and any other financial obligations), please do not hesitate to call us on +44 (0)20 7208 3812 between Monday and Friday, 9:00 am to 5:00 pm.

For money management, there are numerous public and free resources available. On this page, you will find some organisations that can provide further information and support.