The Bank of East Asia

Help and Support

Health and Wellbeing

Health and Wellbeing – Whether it be physical or mental poor health can affect one's ability to complete day-to-day tasks. This, in turn, may negatively impact one’s quality of life and even finances.

Appoint Someone to Help Manage Your Affairs – In challenging times, you may wish to appoint family members or someone you trust to access your account and manage your banking affairs. This can be in the form of:

✔ Third-party mandate – this allows the authorised party limited access to your account
✔ Power of attorney – this gives someone the legal authority to make decisions on your behalf
✔ Court order – this appoints someone to act on your behalf if you are unable to

Please talk to us if you feel that your finances are affected by deteriorating health and wellbeing, or further banking access arrangements are needed. Call us on +44 (0)20 7734 3434. Our lines are open from Monday to Friday, 9:00 am to 5:00 pm. We will handle your enquiries and information provided with care and adhere strictly to the principle of confidentiality.

For health and wellbeing concerns, there are numerous public and free resources available. On this page, you will find some organisations that can provide further information and support.