The Bank of East Asia

Help and Support

We endeavour to support the needs of our customers. Here are various areas in which we can help:



Financial Worries


Health and Wellbeing




Life Events and Bereavement


Accessibility – Accessing our products and services at our branches, by phone and online



Your personal information will remain confidential (even when you are no longer our customer). Please refer to our Privacy Notice for further details on our data privacy commitment, the use of your data and your rights.