Customer Alert:

Prevention of Fraud: Please click here to know more about the latest form of scams. You can also find our anti-fraud advice here and recommended actions against lost or stolen identity and account information here.

Beware of Bogus SMS Messages and Voice Message Calls: For more information, please click here or call
+44 (0)20 7734 3434.

A sophisticated TrickBot Trojan malware operation is targeting financial institutions across the globe. Please ensure the firewalls, anti-virus software and anti-spyware software on your computer are up-to-date at all times. For more security tips, please click here.

Security Tips – Beware of fake SMS messages and emails. Don’t give away your information! Click here for more information.

Fixed Time Deposit

Fixed Time Deposit

Foreign Exchange & Remittance

Foreign Exchange & Remittance

Residential Buy to Let Mortgage

Residential Buy to Let Mortgage

Business Loans

Business Loans

Authorised and regulated by the Hong Kong Monetary Authority. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. Financial Services Register number: 204628.

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BEA Notices

System Maintenance Notification

There will be system maintenance for Cyberbanking and Mobile Banking between 4:00 pm and 10:00 pm on 10th December, 2023. During this period, Cyberbanking and Mobile Banking will be temporarily unavailable. We apologise for any inconvenience caused.

Terms and Conditions Update

We have updated our Terms and Conditions to deliver better customer outcomes. Key changes are summarised here. You may find the respective updated product and service Terms and Conditions on this webpage under “Personal Banking” >> “Account Services” by clicking on the individual pages for a detailed view.

BEAUK Base Rate

Please click here to see the latest BEAUK Base Rate.

Customer Alert - Fraudulent Website and Mobile Phone App Notifications

Please click the following for details:

Notice on 14th September, 2021

Notice on 13th September, 2021

Notice on 7th June, 2021

Notice on 4th June, 2021

Notice on 4th November, 2020

 Interest Rate Benchmarks Reform

Cookie Information


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