The Bank of East Asia

Personal Banking

Protecting Your Card

It is very important to keep your card and PIN safe at all times. Read more for some useful security tips to help protect your card and PIN from fraud. You will be able to better protect yourself against fraudsters if you stay vigilant.

Please remember:

If your card is lost or stolen, or if you suspect that someone else knows your PIN, please call our Lost & Stolen Cards hotline immediately on +44 (0)20 7208 3809.  Lines are open 24 hours a day, 7 days a week.


How to Contact Us

General Card Enquiries   Lost or Stolen Cards
Call +44(0)20 7208 3818   Call +44(0)20 7208 3809
Lines are open 9am to 5pm Monday to Friday, except Bank Holidays   Lines are open 24 hours a day, 7 days a week
 Terms & Conditions    Bank Charges